Meet your facilitator
Tomi Dayo-Isijola is a seasoned and experienced Technology, Operations & Business Support professional with over 17years working experience, with proven expertise and delivery in IT, Real Estate, Healthcare, Energy/Power-related service sectors in Nigeria. As a trainer he has successfully delivered various instructor-led training programs physically and virtually to a wide audience (700+) – including fresh graduates to senior/C-level executives for over a decade. He holds several certifications and credentials in IT/IM, project management, energy management, quality management, HSE, cloud solutions, consulting amongst others.
Course Outline
Course Level: Advanced / Strategic Management
Delivery Mode: Instructor-led / Virtual
Target Audience: Facility managers, operations managers, property managers, engineering professionals, HSE managers, business leaders, and facilities consultants.
1. Course Overview
Strategic Facility Management focuses on aligning facilities, infrastructure, workplace services, technology, and operational resources with an organization’s long-term business objectives. The course equips participants with the knowledge and practical skills to manage facilities as strategic business assets, improve service delivery, optimize lifecycle costs, manage risks, enhance sustainability, and support organizational growth.
2. Course Objectives
By the end of the course, participants should be able to:
Develop a strategic facility management plan aligned with organizational objectives.
Integrate facility management into corporate governance and business strategy.
Optimize operational costs, budgets, assets, and lifecycle performance.
Apply risk management, business continuity, and HSE principles.
Leverage technology, data analytics, and smart building solutions.
Establish KPIs, service-level agreements (SLAs), and performance dashboards.
Improve sustainability, energy efficiency, and workplace experience.
Lead facility management teams and manage outsourced service providers effectively.
3. Detailed Course Modules
Module 1: Strategic Facility Management Fundamentals
Evolution from operational to strategic facility management
Role of facility management in organizational performance
Core principles and scope of facility management
Alignment with corporate strategy and business objectives
Overview of ISO 41001 Facility Management Systems
Module 2: Facility Strategy, Planning and Governance
Developing a facility management strategic plan
Facility master planning and portfolio management
Workplace strategy and space utilization
Governance, policies, procedures, and accountability
Stakeholder engagement and business alignment
Translating business needs into facility requirements
Strategic asset management and asset registers
Asset criticality assessment and prioritization
Preventive, predictive, and condition-based maintenance
Reliability-centred maintenance principles
Lifecycle costing, replacement planning, and asset renewal
Managing generators, HVAC, electrical systems, lifts, and infrastructure
Module 4: Financial Management and Cost Optimization
Strategic facility budgeting and forecasting
Operating expenditure (OPEX) and capital expenditure (CAPEX)
Total cost of ownership and lifecycle cost analysis
Cost-benefit analysis and investment appraisal
Procurement, contract management, and cost control
Energy cost reduction and return on investment
Module 5: Risk Management, HSE and Business Continuity
Facility risk identification and risk registers
Occupational health, safety, and environmental management
Fire protection, emergency preparedness, and evacuation
Business continuity and disaster recovery planning
Regulatory compliance and statutory inspections
Managing critical infrastructure failures and operational disruptions
Module 6: Digital Transformation and Smart Facilities
Computerized Maintenance Management Systems (CMMS)
Computer-Aided Facility Management (CAFM)
Building Management Systems (BMS) and IoT
Data analytics, dashboards, and predictive maintenance
Digital asset registers and facilities information management
Artificial intelligence applications in facility operations
Module 7: Sustainability and Energy Management
Energy efficiency and energy performance monitoring
Renewable energy integration and backup power strategy
Water conservation and waste management
Sustainable procurement and environmental performance
Green buildings and carbon footprint reduction
Resilience planning for Nigerian operating conditions
Module 8: Service Delivery and Supplier Performance Management
In-house versus outsourced facility services
Contract strategy and service delivery models
Developing SLAs and measurable KPIs
Vendor selection, evaluation, and performance reviews
Managing cleaning, security, catering, logistics, and technical services
Customer experience and service improvement
Module 9: Performance Measurement and Continuous Improvement
Strategic and operational facility management KPIs
Benchmarking and performance reporting
Root-cause analysis and corrective action
Lean operations and continuous improvement
Management reviews and evidence-based decision-making
Communicating facility performance to executive leadership
Module 10: Leadership, Change Management and Strategic Implementation
Strategic leadership and decision-making
Facility management team capability development
Change management and stakeholder communication
Organizational culture and service excellence
Developing a facility management transformation roadmap
Presenting strategic recommendations to senior management
